Privacy Policy

Effective Date: September 1, 2026

Jetco Heavy Duty Lighting (a division of Auto-Spares Canada Inc.) (“Jetco”, “we”, “our”, or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit www.jetcolighting.com (the “Site”), contact us, or purchase our products.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Company name
• Billing and shipping address(es)
• Email address
• Telephone number
• Payment information (processed securely through our payment providers)
• Order history
• Any information you provide through contact forms, email, or customer support

We may also automatically collect certain technical information when you visit our Site, including:

• IP address
• Browser type and device information
• Pages visited
• Date and time of your visit
• Referring website
• General website usage information

This information helps us improve our website, enhance security, and better understand how visitors use our Site.

How We Use Your Information

We use your personal information to:

• Process and fulfill orders
• Provide customer service and technical support
• Respond to inquiries
• Manage your account (if applicable)
• Improve our website, products, and services
• Detect and prevent fraud
• Meet our legal and regulatory obligations
• Send order confirmations, shipping updates, and other service-related communications
• Send promotional emails, with your consent, about new products, special offers, and company news. You may unsubscribe at any time using the unsubscribe link included in our emails.

Consent

By using our Site or providing personal information to us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy and as permitted or required by applicable law. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Cookies, Analytics & Similar Technologies

Our Site may use cookies and similar technologies to remember user preferences, improve website functionality, analyze website traffic, and enhance your browsing experience. We may also use third-party analytics or service providers that place cookies or similar technologies on your device to help us improve the Site and measure website performance.

You may choose to disable cookies through your browser settings; however, doing so may affect certain features of the Site.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors
• Shipping and courier providers
• Website hosting providers
• Website analytics providers
• Email communication providers
• IT and security service providers

These providers are authorized to use your information only as necessary to perform services on our behalf. Some of our service providers may process or store personal information outside of Canada. In such cases, your information may be subject to the laws of the jurisdiction where it is processed.

We may also disclose personal information where required or permitted by law, or where necessary to establish, exercise, or defend our legal rights.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we use reasonable safeguards, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

Your Privacy Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete personal information
• Withdraw consent to certain uses of your information, where applicable
• Request additional information regarding our privacy practices

To make a privacy request, please contact us using the information below.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any changes will be posted on this page with an updated Effective Date.

Questions or Privacy Requests

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to access or correct your personal information, please contact us:

Jetco Heavy Duty Lighting
17307 109 Avenue NW
Edmonton, Alberta T5S 1H7
Phone: (780) 444-2886
Toll Free: 1-800-230-8501
Email: info@jetcolighting.com

You can also contact us through the contact form available on our Site.

Privacy Officer

The Privacy Officer for Jetco Heavy Duty Lighting can be contacted at:

Email: info@jetcolighting.com